SITHGAM001 Provide responsible gambling services

General Illness

Anyone with a fever or history of fever and acute respiratory infection (with at least one of the following symptoms: shortness of breath, cough or sore throat) should also defer enrolment until they are well.

Second Floor, 376 Hunter Street, Newcastle, NSW, 2300

Liquor and Gaming NSW Approved Training Provider #CCR10000169

It is a requirement of the Gaming Machines Act 2001 for proposed hoteliers, secretary managers and staff who will have gaming machine related functions to have completed the NSW Responsible Conduct of Gambling course (RCG).

The SITHGAM001 - Provide responsible gambling services (RCG) competency is the foundation for mandatory training on responsible gambling for new hoteliers, secretary managers and gaming-related staff.

This course is conducted over a minimum of six hours. There are no exemptions from this course.

RCG training undertaken interstate is not recognised in NSW.

Cost $149 (usually $249 - save 40% - Summer Special)

Package Deals: click below for details:

English Language Skills Required

Spoken English is needed for in-class role plays. Written English is needed for written assessments completed in-class.

Prior Knowledge

No prior knowledge is required.

Course Times

Our classes run from 8.45am to 3.15pm.

Who can Enrol

Anyone who has never previously held a competency card or whose competency card has been expired for more than 28 days. (On the other hand, if you are simply renewing, click here.

Course Outcomes

For RCG course participants you will receive:

Liquor & Gaming NSW interim RCG Certificate
Nationally Recognised Statement of Attainment
Plastic wallet size card (will be mailed by Liquor and Gaming NSW)

How will I be assessed?

You will be assessed by written questions and role plays.

Where do I go to attend the course?

Second Floor, 376 Hunter Street, Newcastle, NSW, 2300

What do I bring?

Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

Available dates are below - please allow time for them to load - call 1300 723 056 if you cannot see the dates.